Product Manager

When: Dec 2019 - Apr 2021
Where: Los Angeles, CA

• Managed 4-6 projects at any time, collaborating with designers, technical architects, engineers, and clients

• Stakeholder communications: updating internal and external stakeholders on status of budgets, timelines, and risks

• Hosted and facilitated design thinking workshops (both internal and client-facing)

• Improved internal processes for a rapidly growing company: product discovery, documentation, agile methodology

The Company

Sidebench is a design and development studio based in Los Angeles, California. We work with clients across the world and consult them on startup ideation, user research and design, enterprise strategy, and custom software development. With a small team of product managers, designers, and technical architects, we are partners in the product development lifecycle.

My Role

Initially starting at the company as an Associate Product Manager, I worked as an analyst on an enterprise consulting project and lead discovery engagements for three other clients. After three months at Sidebench, I grew into a full Product Manager role, taking the lead on six projects--three of which were key accounts for the company. I introduced standards and processes for our projects, improving efficiency and documentation:
• First to utilize product requirements documents (PRD's) as an internal resource and client sign off
• Created a standardized project organization process in Google Drive
• Created new formats for client deliverables: competitive analysis presentation decks, visual product roadmaps, annotated systems architecture diagrams, technical recommendation presentation decks

Selected Clients and Projects

Stealth Firm: operations and custom software consulting, design, and development, systems integrations and implementations
LA County Department of Child and Family Services: Time2Connect project expansion
Cortica: COVID-19 telehealth patient portal
Children's Hospital Los Angeles (CHLA): open source EHR technical discovery and recommendation 
Stealth Co (mobile consumer social app): discovery consulting, design, and development
Stealth Co (mobile children's wellness app): discovery consulting and design